If you work for a Homeowner Association (HOA), you know that happy residents are the most important factor in creating a welcoming environment. If residents are satisfied with their homes and their HOA amenities, they are more likely to become long-term tenants, therefore building a stronger sense of community that will increase their own happiness and attract new tenants as well.
Here are 5 ways an HOA can keep residents happy while attracting new ones:
Clean It Up
Even before Covid-19 CDC guidance, perhaps the most important thing an HOA can do is to make sure that any and all common areas are clean. Residents want to come home after a long day to a fresh and clean home, and the common areas of a shared building or living community need to align with the standard of cleanliness that they expect in their own personal spaces. Keeping common spaces clean can be difficult, but the cleaning experts at Nashville BHS can take care of every detail, working tirelessly to remove dirt and trash to ensure the best, cleanest possible environment for your tenants.
Make It Functional
Speaking of common spaces, the key to fostering a community within a shared building is to have shared spaces that residents actually like to use. Whether it’s a shared deck for BBQs and outdoor picnics, a pool, or a community gym, make sure that the equipment is clean and up-to-date.
Keep It Safe
There’s nothing that makes a resident feel worse about their building than a safety issue. Make sure that all mail rooms are secure and that any shared entrances are properly secured with frequently-changed passcodes or keys. If there are any safety issues, make sure to act quickly and eliminate any risks as soon as possible.
Stay in Touch
When residents need to discuss a question or issue with the HOA, they are looking for a response ASAP. Show both existing and prospective tenants that you take their happiness seriously by responding quickly to any inquiries and addressing any concerns in a reasonable manner.
Decorate & Celebrate!
It may seem minor, but honoring certain holidays or times of the year with fresh décor can make a huge difference in a shared building feeling warm and welcoming. Perhaps it’s a few extra flowers in the entrance way during Spring or some creatively carved pumpkins for Halloween. Whatever you choose, a little tasteful decoration can go a long way in making a building feel like home.
Residents want to feel proud of the buildings they live in. By using these 5 ways an HOA can keep residents happy – keeping the building spotlessly clean, making common areas truly usable, keeping safety a priority, being reliably communicative, and adding some seasonal décor, an homeowners association can foster a sense of happiness and community that keeps tenants satisfied for the long-term. Learn more about our HOA Cleaning Services here!
