Hotels Can Thrive During Covid-19: 3 Ways to Adapt and Survive

The world has changed in numerous previously unimaginable ways since the Covid-19 pandemic began. One of the most drastic changes has been the impact on travel, which essentially came to a halt almost overnight in March 2020.

However there are ways that hotels can thrive during Covid-19. To stay afloat in this unprecedented time, hotels have had to get creative with how they attract guests while adhering to ever-changing safety protocols.

Here are 3 ways that innovative hotels are successfully adapting:

1. Hotels Can Thrive During Covid-19: Think Local

While fewer people are traveling by air, particularly internationally, the market for hyper-local travel (A.K.A. “stay-cations”) is growing steadily. Whether it’s a family looking to stay at a nearby hotel for a few days of access to a pool or a couple just looking for a change of scenery, people are searching for safe ways to get away without going too far.

In addition to advertising campaigns targeting locals rather than tourists, you may consider enticing locals by adding a loyalty program where guests who visit a few times a year receive a gift or benefit for doing so.

2. Hotels Can Thrive During Covid-19: Expand Offerings

Many of the hotel amenities that guests expect, such as continental breakfast or access to a gym, have to be updated to satisfy new safety protocols.

This is a great opportunity for new, innovative offerings, such as delicious pre-packed meals that guests can pick up at their convenience to enjoy on the property or on the go. You may also consider adding safe, outdoor activities such as workout classes or arts & crafts.

3. Hotels Can Thrive During Covid-19: Focus on Cleaning

Of course, hotel guests have always cared about cleanliness. However, guests now have even higher expectations when it comes to sanitization, and rightfully so. To ensure the safety and peace of mind of your guests, work with a world-class green cleaning company, such as Nashville BHS to keep your spaces spotlessly clean.

No matter which specific changes you choose to implement in your hotel, the key to success in this unique time is the ability to adapt to new expectations. Hotels can thrive during Covid-19, even yours! If you can attract new, loyal guests with innovative offerings and an incredibly high standard of cleanliness and safety, you may actually find that your hotel is poised to thrive, not just survive, during the pandemic and for a long time afterwards. Learn more about our Covid-19 policies here!

CDC COVID-19 Employer Information for Hotels, Resorts, and Lodges

Visit Our Hospitality Service Page

Nashville BHS Values

Nashville BHS exhibits a spirit through our core values of Excellence, Integrity, Accountability and Communication, and we make it our mission to bring these values to life through our people-focused culture. We have learned that by treating our clients and our team members with these same values, our end result often exceeds our clients’ expectations. Contact us to see how we can put our values to work in your business.

Excellence

BHS provides Nashville with the highest standard of cleaning personnel in the industry. We strive for excellence in everything we do.

Integrity

BHS adheres to high moral and ethical principles and provides our clients with the soundness of moral character and impeccable honesty.

Accountability

BHS does not simply ‘place people.’ We constantly ensure our team of skilled cleaners and attendants are exceeding your expectations.

Communication

We believe in communication and transparency and make sure that clients never converse with an answering machine.

Nashville BHS Testimonials

Nashville BHS is driven by our core values — Communication, Accountability, Integrity and Excellence. Our mission is to bring these values to life through our people-focused culture and have learned that by treating our customers and team members with these same values, our end result often exceeds our customers' expectations. Our business approach and strategy maximizes our efficiency through customizable plans along with oversight, accountability and fluid communication. The result is evident in our ability to provide you the highest level of detail in our industry. Contact us to see how we can earn a 5-star review working for your business! If interested in residential cleaning services, please visit our resident partner site.

Don't take our word for it! Check out what our clients have to say!

Jenna Snyder

Community Manager, SkyHouse Nashville

We have worked with BHS for going on four years and I am very impressed with the level of service, responsiveness and communication we receive. I would highly recommend BHS to anyone looking for commercial cleaning services.

Michael Hagewood

Community Manager, The Rhythm at Music Row

(BHS) has been working for my company for the past 8 years. Their staff's knowledge and attention to detail have aided in keeping the building and property clean, beautiful and to expectation. I feel confident in recommending BHS janitorial services.

Leilani Ross

Community Manager, Town Center Berry Farms

We have been extraordinarily please with the service, level of professionalism, punctuality, communication and the character of the employees. I cannot express my gratitude enough for (BHS's) superb committment to excellence.

Becca Breier

Community Association Manager, Eight South

(BHS) has been flexible during peak seasons to provide additional services and labor on short notice. They are not only thorough but also easy to work with and are always willing to take the time to discuss my concerns, rapidly providing resolution and solutions.

Stephanie Duke

Property Manager, Werthan Lofts Germantown

BHS over the years has maintained an excellent relationship with Management, Board Members and residents (of our property). We have been approached by other exciting companies and startups, but at no time have we considered making a change.