Whether they are welcoming guests back to professional sporting events or inviting fans to watch country music concerts, venue managers know that the world of indoor events are coming back to convention centers in 2021! While this is an extremely welcoming time for everyone, there is no doubt that many guests, although excited to attend in-person events, do have some apprehension when it comes to returning to crowded public spaces.
To ensure a positive, reaffirming experience for all involved, here are 5 ways that convention centers can make guests feel comfortable:
1. Communicate Clearly
There are a lot of unknowns when it comes to the post-Covid-19 indoor event world. Guests may wonder if they’re expected to wear a mask or not, may be unsure about paying cash vs. contactless payment for concessions, and may even want to know the specifics on what the convention center is doing to keep patrons safe. Whether it’s an email before an event or posted signage throughout the convention center (or both, preferably!), an open line of communication with guests will make them feel comfortable that their safety is being prioritized.
2. Provide Hand Sanitizer
It’s always been a good idea to wash and sanitize hands frequently when gathering in a public place, but never has it been so top-of-mind as it is now. Hand sanitizer is still a huge priority for guests, and installing hand sanitizer stations throughout the convention center will guarantee that guests can feel protected after touching shared objects.
3. Section Off the Space
It’s not necessary right for all event venues, but many convention centers are choosing to have different sections for vaccinated vs. unvaccinated guests. Others are creating different areas for guests who want to wear masks (and we are surrounded by others doing the same) and for those that are comfortable without the masks. However you choose you use your space, refer to tip #1 and make sure that the expectations of each section are clearly communicated.
4. Open Up Previously Tight Spaces
While some people are itching to get back to crowded spaces, many guests would still prefer a bit of space between themselves and the other guests. Wherever possible, try to open up spaces that were previously closed off or overcrowded. Allowing more breathing room and more fresh air will help ease the transition back to enjoying crowded public events.
5. Hiring the Best Cleaning Crew
Perhaps most important of all, make sure that your event space is as spotlessly clean as possible. If guests see that the bathrooms are well kept and the floors are taken care of, they will have much more confidence in the cleanliness practices of the convention center in general. By hiring a world-class cleaning crew from a premium cleaning company like Nashville BHS and creating a customized cleaning plan for your exact space, you can ensure that your convention center will be clean and sanitized to the absolutely highest standards, helping guests feel safe and comfortable in your space.
This year will definitely be a transition year as we reemerge from Covid-19 and relearn what it means to gather in big, public spaces. With the right communications and cleanliness practices, however, it can be a truly wonderful experience for all involved as indoor events are coming back to convention centers in 2021! Contact us to learn more about our Convention Center Cleaning Services, and learn more about our Covid-19 Policies here!
